Failure to comply may lead to account restrictions, store suspension, or permanent removal.
Internal rules
Platform rules
These rules ensure a reliable, respectful, and professional environment for everyone.
1. Prohibited products
Selling illegal, dangerous, or counterfeit products is strictly forbidden.
- Products not authorized by Moroccan law.
- Fraudulent or misleading content violating third-party rights.
2. Service quality
Vendors must ensure clear information, respectful communication, and reasonable delays.
- Accurate and honest product descriptions.
- Professional and respectful customer communication.
3. Fraud and abuse
Any fraud attempt, manipulation, or abusive behavior is sanctioned.
- Creation of fake accounts or fake reviews.
- Attempts to bypass marketplace rules.
4. Sanctions
Kenzoria reserves the right to apply progressive actions based on violation severity.
- Warning
- Temporary suspension
- Account or store deletion